Frequently Asked Questions
Everything you need to know about BY HIS SPIRIT, STYLING CO.
Yes. Some services allow deposits, which can be made via invoice or through our booking app. The remaining balance is due before or at the time of your appointment.
Each piece is carefully curated and priced based on its style, quality, and the expertise that goes into sourcing and styling it. Our pricing is comparable to other reputable online thrift and resale platforms such as Depop, Poshmark, and curated vintage boutiques.
Yes. You may reschedule one time using your original deposit. If you do not reschedule, your deposit will be forfeited. Please note: Deposits are non-refundable regardless of the reason for cancellation.
Yes. We offer U.S. and international shipping. Shipping costs are calculated at checkout based on your location. Orders are processed and shipped within 2–3 business days after payment is received.
Yes. Local pickup is available in Oak Park, MI. The exact pickup address will be provided once your order has been processed. We schedule pickups Monday–Sunday by appointment, and we'll contact you to arrange a time.
You can book a styling session directly through our online scheduler. Click here to book your styling service .
- Follow the booking link.
- Choose your desired service.
- Submit your booking and payment (if applicable).
Yes. You can request this by booking a virtual styling session.
- iOS users: Book via the OUIshopp app.
- Android users: Book virtual styling via Zoom
If your package is lost or arrives damaged, please contact us within 48 hours of delivery. We'll work with the shipping carrier to resolve the issue. While we can't guarantee refunds for lost items, we do our best to ensure every order is safely packaged and insured when applicable.